Legal
Privacy Policy
Last updated: June 2026
Information we collect
We collect only what's needed to deliver your subscription: your email address, the device/plan you order, and your Interac e-Transfer reference. We do not store credit-card details.
How we use it
Your information is used solely to activate and support your subscription, send your login, and respond to support requests. We never sell your data.
Data retention
We retain order records only as long as necessary to provide service and meet legal obligations, then delete them.
Your rights (PIPEDA)
As a Canadian customer you may request access to, correction of, or deletion of your personal data at any time by emailing help@supportiptv.ca.
Cookies & analytics
Our website uses minimal, privacy-respecting analytics to understand traffic. No personally identifying advertising trackers are used.